FAQs
Have questions about STC Wholesale? We've got answers!
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After you receive an order request, click into the order to view the details. You can export this order as a spreadsheet to make it easier to add taxes, shipping prices, and other line items.
Once you have finalized the order total, use the stockist contact information provided to email stockists with an invoice total and shipping windows.
Payment is handled outside of STC Wholesale, so you are able to use your preferred method of payment collection. -
After receiving an order request, reach out to the stockist directly using their provided contact information to arrange fulfilment windows and shipping times.
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You can include any discounts or credits for your stockists after you have received their order request and created an invoice for them.
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Go to the dashboard tab and scroll down to Share Your Wholesale Page. Here you’lll find a link to your wholesale page. If you're pricing in both CAD and USD, you'll see two separate links for sharing.
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You can edit your message to stockists from your Account page. Remember to save your edits by clicking “Update”.
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Create a new collection in products, add the items you would like to include (for example, Spring 2026), save as “draft” and then navigate to STC Wholesale and publish there for your stockists.
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Newly added products to your Shopify store will not automatically sync to your STC Wholesale page. You can add new items by navigating to the Products page and clicking the check mark. Be sure to specify the wholesale price for every item, as well as minimum and maximum order quantities if applicable.